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Learning resources

26 Sep 2024

Mastering crisis and complaint management in tourism: Practical course
The course teaches effective crisis and complaint management in tourism, covering strategies for handling crises and customer complaints professionally.
Categories
Adventure tourism Coastal, maritime and inland water tourism Cultural tourism +41 mai multe
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Event resources

28 Mar 2025

Youth Policy Dialogue 2025: Shaping future travel and employment
The Youth Policy Dialogue 2025 addressed young travellers' and job seekers' needs, focusing on sustainable urban mobility, innovation and youth employment.
Categories
Adventure tourism Coastal, maritime and inland water tourism Cultural tourism +42 mai multe
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Knowledge documents

29 Aug 2024

Minimising single-usage plastic: Guide for tour operators
The 2020 EU-supported toolkit assists tour operators in reducing plastic pollution by providing practical steps for going plastic-free and supporting long-term sustainability in tourism.
Categories
Adventure tourism Coastal, maritime and inland water tourism Cultural tourism +41 mai multe
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Learning resources

21 Aug 2024

Transforming urban mobility: EU Smart tourism podcast
The latest episode of the EU Smart Tourism Podcast examines innovations in transport and traffic management, highlighting their impact on city accessibility and sustainability.
Categories
Adventure tourism Coastal, maritime and inland water tourism Cultural tourism +17 mai multe
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Learning resources

15 Aug 2024

Achieving water security: challenges and solutions
Course providing comprehensive insights into water security challenges and solutions, including potable water access, ecosystem sustainability, and resilience to extreme weather events.
Categories
Adventure tourism Coastal, maritime and inland water tourism Cultural tourism +45 mai multe
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Knowledge documents

20 Aug 2024

Impacts of visitor inflows on global travel destinations
This study explores the social, economic, and environmental impacts of overnight visitors, providing insights to guide policy and private sector interventions.
Categories
Adventure tourism Coastal, maritime and inland water tourism Cultural tourism +41 mai multe
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Learning resources

27 Aug 2024

Comprehensive hotel management course by eTourism project
The course offers comprehensive training on managing hotel operations, addressing hospitality management, guest services, and operational efficiency
Categories
Adventure tourism Coastal, maritime and inland water tourism Cultural tourism +17 mai multe