The course teaches effective crisis and complaint management in tourism, covering strategies for handling crises and customer complaints professionally.
Categories
Adventure tourismCoastal, maritime and inland water tourismCultural tourism+41 viac
The Sustainability Academy’s 45-day course on measuring social impact equips participants with tools to plan and evaluate social initiatives, offering certification for USD 355.
Categories
Adventure tourismCoastal, maritime and inland water tourismCultural tourism+42 viac
The "Sustainability Codes of Good Practice for Excursion Providers" offer guidelines to minimize negative impacts and maximize benefits of tourism activities.
Categories
EcotourismBest practices, peer learning and networkingImproving statistics and indicators+4 viac
The December 2023 podcast celebrates Dublin and Grosseto as winners of the 2024 European Capital & Green Pioneer of Smart Tourism awards, highlighting their achievements...
Categories
Adventure tourismCoastal, maritime and inland water tourismCultural tourism+16 viac
"Key Guiding Skills II - Navigating Sensitive Topics" prepares tour guides to handle sensitive subjects with cultural sensitivity, offering a badge and free access after...
Categories
Adventure tourismCoastal, maritime and inland water tourismCultural tourism+41 viac
The European Green Pioneer of Smart Tourism initiative rewards smaller European destinations for innovative and effective sustainable tourism practices.
Categories
Adventure tourismCoastal, maritime and inland water tourismCultural tourism+43 viac
