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Best practice by Rimi Baltic/Rimi Latvia

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04 July 2025

Best practice by Rimi Baltic/Rimi Latvia

Retail

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Digitalisation of internal processes:e-receipts 

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Geographical descriptors

EU-27

Organisation Type

EU Institutions

  • Ecosystem

    • Retail

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Rimi is embracing AI and digitalisation in various internal processes (for example, logistics and supply chain management) while encouraging customers to go more digital. Rimi stores have fully integrated digital receipts and customers can now opt to receive digital receipts in all checkout solutions. Every fifth receipt was not printed (22.02%) in 2023. They continue looking for similar win-win solutions for digitalisation and saving resources.

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