Best practices
24 March 2025
Advancing accessible tourism: the In-Tour project’s innovative training for Inclusive Tourism Professionals
Best practices
24 March 2025
Adventure tourism
Coastal, maritime and inland water tourism
Cultural tourism
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The In-Tour project, an Erasmus+ initiative (2020–2023), aimed to bridge the gap in accessible tourism by developing specialised training for Inclusive Tourism Managers and Frontline Staff. Through pilot courses in Italy, Germany, and Greece, the project validated flexible, modular curricula to enhance accessibility expertise across the European tourism sector.
AFBB - Academy for vocational training Ltd.
AISM Italian MS Society
CAMVA - Cámara Valladolid, Spain
CRITERIA-05 S.L.
EASPD - European Association of Service Providers for Persons with Disabilities
EPIMELITIRIO ILIAS - Chamber of Ilia
European Network for Accessible Tourism
FHD - University of Applied Sciences, Germany
FRI - Foundation for Research and Innovation, Italy
FUNKA NU AB
Hellenic Open University
IAAPA - International Association of Amusement Parks and Attractions
SI4LIFE - Science and enterprise together to improve quality of life, Italy
UNIGE - University of Genova
Topics
Belgium
Germany
Greece
Italy
Spain
Sweden
Academic / Research and VET Institutions
Company with 250 or more employees
Consumer Organisations
Cultural and Heritage Organisations
Destination Management & Marketing Organisations
International Organisations
Local authorities
National authorities
Networks and Federations / Confederations
NGOs / Non-profits
Regional authorities
SMEs (a company with less than 250 employees)
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Specific types of tourism
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Adventure tourism
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Coastal, maritime and inland water tourism
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Cultural tourism
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Ecotourism
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Education tourism
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Festival tourism
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Gastronomy tourism
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Health and medical tourism
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MICE tourism
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Mountain tourism
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Religious tourism
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Rural tourism
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Sports tourism
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Urban/city tourism
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Wellness tourism
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Transition Pathway Strategic Areas
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Accessible tourism services
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Improving formal education
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Business activities
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Activities of amusement parks and theme parks
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Activities of associations and other organisations supporting tourism
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Air passenger transport
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Camping grounds, recreational vehicle parks and trailer parks
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Events catering and other food services
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Festivals, cultural and entertainment activities
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Gardens and nature reserves activities
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Holiday Housing / Apartments and other short stay accommodation
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Hotel and similar accommodation
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Mobile beverage services
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Mobile food services
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Museums
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Operation of historical sites
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Other
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Other accommodation
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Other amusement and recreation activities
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Other food and beverage services
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Other holiday reservation services
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Other tourism transportation activities
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Rail Passenger transport
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Recreational and sport activities
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Restaurants, cafes and bars (Food and Beverage serving activities)
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Road passenger transport
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Tour operator activities
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Travel agency activities
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Water (sea, coastal and inland) passenger transport
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The In-Tour project, an Erasmus+ initiative running from 2020 to 2023, brought together universities, VET providers, and industry experts from six European countries to enhance accessibility in tourism. By developing specialised curricula for Inclusive Tourism Managers and Frontline Staff, the project addressed the gap between the high demand (37% of travellers) and the limited availability (9.2%) of accessible services. Pilot courses were conducted in Italy, Germany, and Greece, combining asynchronous and synchronous learning to provide ECTS credits and professional certification. This initiative aimed to contribute to a more inclusive tourism industry in Europe by preparing professionals to address diverse accessibility requirements.
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