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Case study on community engagement in Croatian tourism development

Best practices

07 February 2025

Case study on community engagement in Croatian tourism development

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

+14 more

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An illustrative photo of people walking on concrete pathway near a body of water

The Travel Foundation partnered with the TUI Care Foundation to engage local communities in tourism development in Croatia, resulting in increased tourist participation and business benefits for the villages involved.

Publishing org

The Travel Foundation

Related Organisation(s)

TUI Care Foundation

Topics
Geographical descriptors

Croatia

Organisation Type

Academic / Research and VET Institutions

Company with 250 or more employees

Consumer Organisations

Cultural and Heritage Organisations

Destination Management & Marketing Organisations

Industry Associations and Chambers of Commerce

International Organisations

Local Authorities

NGOs / Non-profits

Regional Authorities

SMEs (a company with less than 250 employees)

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Gastronomy tourism

    • Rural tourism

  • Transition Pathway Strategic Areas

    • Best practices, peer learning and networking

    • Governance of tourism destinations

    • Well-being of residents

  • Business activities

    • Activities of associations and other organisations supporting tourism

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Operation of historical sites

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Tour operator activities

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The Travel Foundation, an international organisation dedicated to promoting sustainable tourism, released a case study in September 2018 in collaboration with the TUI Care Foundation on engaging communities in tourism development in Croatia. The study details the methodology of the project conducted in two villages in Croatia's Makarska Riviera, aiming to enhance the collaboration between the tourism industry and local communities by adopting a more inclusive approach to tourism development in destinations. By the project's conclusion, both villages had established destination councils with 26 representatives from public and private sector organisations. Additionally, over 800 hotel guests participated in the new 'Taste the Village' excursions during the first season. Business owners saw an 11% increase in footfall from hotel guests, and 53% reported higher sales, among other benefits.

For more information about this initiative, its approach, development, and outcomes, click the link on the left side of the platform.

#Destination management #Community engagement #Tourism development #Sustainable tourism 

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