COVID War Room was designed to support cities and governments grappling with the challenges posed by the pandemic. It was rapidly implemented to provide decision-makers with control over the municipality's situation and access to real-time information essential for making urgent responses.

It aimed at:
•    Integrating the pandemic response by centralising requests and occurrences by citizens on services
•    Monitoring COVID-19 suspicious cases using real-time monitoring and reporting of case developments
•    Managing COVID-19 testing scheduling and results by consolidating tests scheduling and results in a single place
•    Monitoring resources availability by supervising assets and equipment capacity and resources allocation

#Tourism indicators #Community engagement #Empowerment