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Crisis Management and Governance in Tourism project: City of Dubrovnik

Best practices

02 October 2024

Crisis Management and Governance in Tourism project: City of Dubrovnik

Coastal, maritime and inland water tourism

Cultural tourism

Gastronomy tourism

+7 more

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The City of Dubrovnik, renowned for its cultural heritage and natural beauty, faces challenges like limited space, high costs, and inadequate infrastructure. To tackle these issues, the city is investing in sustainable initiatives, upgrading infrastructure, and implementing tourism and eco-taxes. These efforts aim to enhance resilience, manage tourism more effectively, and improve service quality.

Publishing org

Deloitte

Topics
Geographical descriptors

Croatia

Organisation Type

Destination Management & Marketing Organisations

Local authorities

  • Specific types of tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Gastronomy tourism

    • MICE tourism

    • Urban/city tourism

  • Transition Pathway Strategic Areas

    • Best practices, peer learning and networking

    • Governance of tourism destinations

    • Tourism strategies

  • Business activities

    • Activities of associations and other organisations supporting tourism

    • Other

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Dubrovnik stands out as a globally recognised tourism destination renowned for its rich cultural heritage, safety, and attractive natural environment. Its pleasant climate, alongside good air and water quality, enhances its appeal to visitors and residents. Positioned as a university city with a strong brand identity, Dubrovnik enjoys a reputation for clean public spaces and an open, welcoming culture.

Moreover, Dubrovnik's strategic location and strong tourism brand provide a foundation for leveraging its cultural heritage and natural beauty to attract investment and mitigate external threats such as competition from neighbouring countries and climate change impacts.

The city faces challenges stemming from its limited physical space and high cost of living, which are exacerbated by seasonal tourism patterns and inadequate roads and mobility networks.

Dubrovnik encounters additional obstacles affecting its sustainable development and economic resilience. The city's infrastructure struggles to accommodate the influx of tourists and the needs of residents, leading to traffic congestion and reliance on private cars. Insufficient utility capacity, such as in the electricity grid, further complicates its development prospects.

#Destination management #Resilience planning #Adaptation strategies #Empowerment

Documents

Case study: City of Dubrovnik
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