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Crisis Management and Governance in Tourism project: Re-open EU

Best practices

02 October 2024

Crisis Management and Governance in Tourism project: Re-open EU

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

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The "Re-open EU" platform, launched in June 2020, provided up-to-date information on travel restrictions, health measures, and tourism services across EU Member States during the COVID-19 pandemic. Available as a mobile-friendly web app, it was updated daily with information from national authorities. Key impacts include being one of the most visited and downloaded European Commission platforms, centralising reliable data for travellers, and supporting tourism recovery. This initiative highlights the importance of transparent communication and centralised information in crisis response and recovery efforts.

Publishing org

Deloitte

Topics
Geographical descriptors

Albania

Armenia

Austria

Belgium

Bosnia and Herzegovina

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Moldova

Montenegro

Netherlands

North Macedonia

Norway

Poland

Portugal

Romania

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Türkiye

Ukraine

Organisation Type

Destination Management & Marketing Organisations

EU Institutions

Local Authorities

National authorities

Regional Authorities

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Best practices, peer learning and networking

    • Coordinated information on travelling

    • Governance of tourism destinations

    • Online visibility of tourism offer

    • R&I on digital tools for tourism

    • Tourism strategies

  • Business activities

    • Activities of associations and other organisations supporting tourism

    • Other

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The "Re-open EU" platform was an initiative aimed at providing up-to-date information on travel and tourism restrictions within the EU during the COVID-19 pandemic.

The platform, which was also available in a mobile friendly version (a web-based app), was created to help travellers navigate the evolving situation and make informed decisions about their journeys. Its primary goal was to provide transparent and reliable information on travel restrictions, health and safety measures, and other relevant information across Member States. It was updated daily with information provided by the Member States authorities to the platform about restrictions and measures in their countries.

Key information available on the platform: 
•    Travel restrictions
•    Health and safety measures
•    Tourism services availability
•    Transport information
•    Real-time updates

#Tourism indicators #Empowerment

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Best practices: Re-open EU
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