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Saferspaces: A Digital Solution for Safer and More Inclusive Events

Best practices

27 May 2025

Saferspaces: A Digital Solution for Safer and More Inclusive Events

Transformative Digital Transition

Digital

Health

+15 more

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Saferspaces is a German social enterprise offering a software application that enhances safety at public events through anonymous, location-based QR codes. Users can easily request help for issues like harassment or medical emergencies without downloading an app. The platform enables quick response, promotes inclusivity with multilingual support, and helps organisers improve safety through anonymous data collection.

Authors

Editorial Team: Diesis

Topics
Geographical descriptors

Germany

Organisation Type

NGOs / Non-profits

SMEs (a company with less than 250 employees)

  • Thematic area

    • Transformative Digital Transition

  • Interlinkages with other sectors

    • Digital

    • Health

  • Action areas and keywords

    • Access to technology

    • Advancing gender equality and safety at work

    • Certification, labelling and self-regulation

    • Data Maturity and data driven business models

    • Data sharing, Data management & Code of Conduct

    • Digital Platforms

    • Digital social innovation

    • Local Green Deals, green business communities and citizens’ initiatives

    • Public and private tech partnerships and support

    • Strategy for Data

    • Supporting Digital Social Innovation & Tech for Good entrepreneurship

    • Tech for Good

  • Ecosystem focus

    • Social economy

  • Scope of activity

    • Local/neighbourhood

    • Regional

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Saferspaces is a German social enterprise that provides a digital platform to support people experiencing unwanted behaviour or emergencies during crowded events, such as festivals, concerts, and sports games. By scanning strategically placed QR codes, attendees can immediately and anonymously contact trained staff stationed at event control centres. This system offers quick, context-aware assistance for issues ranging from medical needs to harassment, enabling staff to locate and support the affected person without delay.

The innovation lies in its simplicity and inclusivity: users do not need to download an app, and the system supports multiple languages in real time. This ensures accessibility for a diverse range of people, including those less familiar with digital tools or those facing language barriers. By removing the intimidating barrier of approaching strangers for help, Saferspaces fosters a safer, more welcoming environment.

Beyond immediate assistance, the platform collects anonymised metadata that allows organisers to analyse patterns, improve event design, and implement tailored support structures. These insights help shape more inclusive and secure experiences in future events. For example, understanding where issues frequently arise enables more efficient deployment of staff or the addition of physical assistance points in critical areas.

Saferspaces is rooted in a modern, victim-centred philosophy - shifting focus from blame to support. By prioritising the well-being of those affected and empowering them to seek help discreetly and safely, the application promotes a respectful culture and contributes to long-term improvements in event safety infrastructure. It not only provides peace of mind to participants but also equips organisers with tools to respond better and design more equitable and accessible spaces for all. It works towards a respectful society diminishing discrimination and helping to eliminate sexual assault, general incidents, abuse of power, escalation of violence and medical emergencies. 

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