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Bridging Digital Skills Gaps in European Tourism

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02 September 2024

Bridging Digital Skills Gaps in European Tourism

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

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An illustrative photo of a person using a laptop

A March 2021 article in the Journal of Tourism Futures highlights critical digital skills gaps in European tourism and hospitality, aiming to guide industry strategies.

Publishing org

Emerald Publishing Limited

Topics
Geographical descriptors

Albania

Armenia

Austria

Belgium

Bosnia and Herzegovina

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Moldova

Montenegro

Netherlands

North Macedonia

Norway

Poland

Portugal

Romania

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Türkiye

Ukraine

Organisation Type

Company with 250 or more employees

Consumer / tourist organisation

SMEs (a company with less than 250 employees)

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Digitalisation of tourism SMEs and destinations

    • Improving formal education

    • Pact for skills

    • R&I on digital tools for tourism

    • Training opportunities

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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This article, published in March 2021 in the Journal of Tourism Futures, explores the digital skills gaps in tourism and hospitality companies across Europe. The study aims to highlight the most critical digital skills needed for the future and to provide insights into the specific areas where these skills are lacking. This information is intended to help industry stakeholders understand the current digital skills landscape and to develop strategies for bridging these gaps to ensure the industry’s competitiveness and sustainability.

#Digital nomadism #Sustainable tourism

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