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The European Accessibility Act: A new era for EU market accessibility

Legislation

25 February 2025

The European Accessibility Act: A new era for EU market accessibility

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

+40 more

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An illustrative photo of a man in a wheelchair.

The European Accessibility Act, adopted by the EU in 2019, aims to harmonise accessibility standards across member states, benefiting businesses and individuals by ensuring that products and services are accessible, with compliance required by 28 June 2025.

Publishing org

Publications Office of the European Union

Topics
Geographical descriptors

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Organisation Type

Academic/Research and VET Institutions

Company with 250 or more employees

Consumer / tourist organisation

Cultural and Heritage Organisations

Destination Management & Marketing Organisations

EU institutions

Financial Institutions and Investors

Industry Associations and Chambers of Commerce

International Organisations

Local authorities

Media/Travel Journalist Organisations

National authorities

Networks and Federations / Confederations

NGOs / Non-profits

Regional authorities

SMEs (a company with less than 250 employees)

Trade Unions

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Accessible tourism services

    • Multimodal travelling

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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The European Accessibility Act, a directive adopted by the European Union in 2019, aims to harmonise accessibility standards across the EU, making it easier for people with disabilities to access various services, including those provided by tourism companies. This means that tourism companies, such as airlines, cruise lines, train operators, and tour operators, among others, need to comply with accessibility requirements for persons with disabilities.

Ensure compliance with the new rules and complete the necessary adjustments before the directive comes into force on 28 June 2025.

#Empowerment 

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