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Meet the winner of the 2025 Access City Award

News

13 December 2024

Meet the winner of the 2025 Access City Award

Urban/city tourism

Accessible tourism services

Changes in tourism demand and opportunities

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The European Commission has announced the winner of the 2025 Access City Award, celebrating the city's significant achievements in improving accessibility for people with disabilities.

Publishing org

Directorate-General for Employment, Social Affairs and Inclusion

Topics
Geographical descriptors

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Organisation Type

Academic/Research and VET Institutions

Business Support Organization

Company with 250 or more employees

Consumer / tourist organisation

Cultural and Heritage Organisations

Destination Management & Marketing Organisations

EU institutions

Financial Institutions and Investors

Industry Associations and Chambers of Commerce

International Organisations

Local authorities

Media/Travel Journalist Organisations

National authorities

Networks and Federations / Confederations

NGOs / Non-profits

Regional authorities

SMEs (a company with less than 250 employees)

Social Economy Entity

Trade Unions

  • Specific types of tourism

    • Urban/city tourism

  • Transition Pathway Strategic Areas

    • Accessible tourism services

    • Changes in tourism demand and opportunities

    • Governance of tourism destinations

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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On 29 November 2024, Vienna, Austria, was awarded the 2025 Access City Award in recognition of its efforts to improve accessibility for people with disabilities. The city's comprehensive strategy, which blends social, economic, and environmental sustainability, demonstrates how major capitals can successfully incorporate accessibility. Over 95% of the city’s bus and tram stops, as well as all underground stations, are now accessible, featuring tactile guidance systems, low-floor vehicles, and multisensory emergency systems. The Inclusive Vienna 2030 strategy and collaboration with disability organisations further highlight the city's dedication to inclusivity.

This year's Access City Award is special as it marks the 15th anniversary and has seen a record number of applications in the past decade, with 57 cities applying and 33 shortlisted by national experts. To explore the countries that took part in the award and their initiatives, follow the attached link.

#Empowerment #Destination management

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