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Pledge formulated by CNA - Confederazione Nazionale dell'Artigianato e della piccola e media impresa (3)

Pledges

Pledge formulated by CNA - Confederazione Nazionale dell'Artigianato e della piccola e media impresa (3)

Publishing organisations:

CNA - Confederazione Nazionale dell'Artigianato e della piccola e media impresa

Relevant countries:

Italy

Organisation types:

Business Support Organization

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Publishing org

CNA - Confederazione Nazionale dell'Artigianato e della piccola e media impresa

Topics
Geographical descriptors

Italy

Organisation Type

Business Support Organization

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Digitalisation of tourism SMEs and destinations

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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Greater use of the innovative tools offered by digital technology to help tourists perceive, in terms of greater safety, the correspondence of the services offered towards the assumed new characteristics of a demand that has emerged with the overcoming of the health emergency. To provide assistance and timely information even in the event of future crises. To enable travellers to acquire all the information they need to organise their trip before departure and during their holiday. 

After the conclusion of the training cycles for the enterprises, CNA Turismo e Commercio will draw up a protocol (scheduled for the first semester of 2023) for the implementation of measures aimed at the usage of information, to return to the tourist, necessary to organize the trip before the departure and during the holiday. In this case it will be necessary to implement the use of information systems that must be timely updated also using the assistance provided by CNA: we suggest the following link https://marketing.cna.it/viaggiare-in-italia/ as an example.

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