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New EU travel regulations factsheet: Enhanced EU protections for package holidays

Policy

14 August 2024

New EU travel regulations factsheet: Enhanced EU protections for package holidays

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

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New EU regulations to safeguard travelers purchasing combined travel services.

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European Commission

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Geographical descriptors

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Germany

Greece

Hungary

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Organisation Type

Academic/Research and VET Institutions

Company with 250 or more employees

Consumer / tourist organisation

Cultural and Heritage Organisations

Destination Management & Marketing Organisations

EU institutions

Financial Institutions and Investors

Industry Associations and Chambers of Commerce

International Organisations

Local authorities

Media/Travel Journalist Organisations

National authorities

Networks and Federations / Confederations

NGOs / Non-profits

Regional authorities

SMEs (a company with less than 250 employees)

Trade Unions

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Well-being of residents

  • Business activities

    • Other holiday reservation services

    • Tour operator activities

    • Travel agency activities

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The new EU Package Travel Directive introduces significant improvements in traveler protections for nearly 120 million consumers. By broadening the definition of ‘package’ to include both pre-arranged and customized travel combinations, the directive ensures travelers receive clearer information and enhanced protection against provider insolvency. It establishes stronger safeguards for linked travel arrangements, such as financial protection and repatriation if a provider goes bankrupt.

Improvements in the updated rules include making both tour operators and individual service providers accountable for the entire travel experience, thus enhancing traveler recourse. Additionally, the directive offers better cancellation rights and pricing transparency, allowing travelers to cancel bookings for any reason with a reasonable fee and protecting against significant price increases. These updates aim to provide greater security, clarity, and fairness, thereby reinforcing consumer confidence in the travel industry.

For an in-depth analysis and further insights, please visit the linked source on the left-hand side of the platform.

#Resilience planning

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Factsheet - stronger EU protection for package holidays
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(275.68 KB - PDF)
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