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Platform for creating accessible and multilingual itineraries with voice assistant

Best practices

16 December 2025

Platform for creating accessible and multilingual itineraries with voice assistant

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

+65 more

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FreePlanTour is a digital service that generates a dedicated web page for each itinerary in under a minute. It offers accurate, multilingual travel information that is editable by local experts, free from advertising and compatible with assistive technologies.

The Problem/Challenges
Destinations often lack reliable, accessible travel guides and must rely on sponsored platforms that prioritise commercial listings. This limits the availability of accurate, up‑to‑date information, especially for blind or visually impaired travellers, and leaves smaller points of interest under‑represented. Municipalities may lack the technical capacity to maintain their own digital guide.

The Solution
FreePlanTour provides a fully accessible itinerary platform that sources verified data from public and private databases without advertising. It creates human‑editable webpages for any destination and language, integrates maps, public transport, crowd levels and local events, and offers a voice‑based guidance system for blind and visually impaired users. Deployment is immediate and requires no technical maintenance by the municipality.

Results/Impact & Success
The platform is already in use by municipalities and tourism boards, helping them share trustworthy travel information and promoting a more balanced distribution of visitors by highlighting both major and lesser‑known attractions. It has over 1 500 active users and received a Best Project Award at FITUR 2025 for its contribution to digital innovation in tourism.

Replicability & Contact
Adopting FreePlanTour is straightforward: destinations can implement it in a single day by requesting access through freeplantour.com. The team provides guidance to customise the pages and ensure the service meets local requirements.

 

 

FreePlanTour.com is a digital service designed to help destinations offer reliable, accessible and multilingual travel information. The platform generates a dedicated web page for each itinerary, covering any location and language, and allows full human editing to ensure accuracy and local relevance.

Provides a new model for digital travel information: a fully accessible, human-editable, and trustworthy itinerary platform that creates a dedicated web page for every trip, for any place in the world, in any language, in under a minute.

Our solution empowers destinations to offer accurate, inclusive and sustainable travel information without advertising bias, data exploitation, or inaccessible formats.

The solution does not use sponsored content or commercial data practices. All information is sourced from verified public and private datasets and remains free from advertising influence. Destinations retain full control over their content.

FreePlanTour places a strong emphasis on accessibility. Its voice-based guidance system enables blind and visually impaired travellers to receive explanations, orientation support and real-time navigation throughout their stay.

The platform integrates mapping tools, public transport information, crowd levels and local events, offering visitors a clear understanding of the destination. Deployment is immediate and requires no technical maintenance by the municipality or tourism board.

As a service, it supports sustainable tourism by highlighting both major and lesser-known points of interest, encouraging a more balanced distribution of visitors. FreePlanTour is already in use by municipalities and has been recognised at FITUR 2025 for its contribution to digital innovation in tourism.

 

Free Plan TourFitur

Publishing org

Ayuntamiento de Miranda de Ebro

Related Organisation(s)

Ayuntamiento de Miranda de Ebro

Ayuntamiento de Miranda de Ebro

Ayuntamiento de Miranda de Ebro, Spain

Topics
Geographical descriptors

Albania

Armenia

Austria

Belgium

Bosnia and Herzegovina

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Moldova

Montenegro

Netherlands

North Macedonia

Norway

Poland

Portugal

Romania

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Türkiye

Ukraine

Other

Organisation Type

Other

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Accessible tourism services

    • Best practices, peer learning and networking

    • Changes in tourism demand and opportunities

    • Circularity of tourism services

    • Coordinated information on travelling

    • Cross-border travelling

    • Digitalisation of tourism SMEs and destinations

    • Equal and fair tourism jobs

    • Funding and support measures

    • Governance of tourism destinations

    • Green Transition of Tourism Companies and SMEs

    • Improving formal education

    • Improving statistics and indicators

    • Innovative tourism services

    • Multimodal travelling

    • Online visibility of tourism offer

    • Pact for skills

    • Promoting PEF/OEF methods for tourism

    • R&I on climate-friendly tourism

    • R&I on digital tools for tourism

    • Short-term rentals

    • Skills needs for twin transition

    • Sustainable mobility

    • Tools for data on tourism

    • Tourism strategies

    • Training opportunities

    • Well-being of residents

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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Why FreePlanTour.com Is Different

  • A website for every itinerary: Automatically generated trip pages for any destination, available in 133+ languages, creating a unique and lasting travel memory.

  • Fully human-editable guides: Local experts and travellers can refine and customize content, combining AI recommendations with real human knowledge.

  • No data trading, no sponsored content: We never sell user data and never prioritize paid results. All information is merit-based and transparent.

  • Inclusive by design: A voice-based companion can guide blind and visually impaired visitors throughout their stay, explain every point of interest, and help them navigate to each location.

  • Instant audioguides in any language: Any itinerary can become an immersive audio experience.

  • Full integration: Google Maps, YouTube, TikTok, Wikiloc, and real-time data sources.

  • Smart assistance: Interactive maps, a multilingual chatbot with public transport directions, up-to-date crowd levels, and local events.

  • Instant deployment: Destinations can activate the service in one day, with zero maintenance.

  • Smart data & API: Continuously updated through verified sources (Google Places, TripAdvisor, official national tourism portals), with no manual input required.
     

  • voice map

Why FreePlanTour.com Is Different

  • A website for every itinerary: Automatically generated trip pages for any destination, available in 133+ languages, creating a unique and lasting travel memory.

  • Fully human-editable guides: Local experts and travellers can refine and customize content, combining AI recommendations with real human knowledge.

  • No data trading, no sponsored content: We never sell user data and never prioritize paid results. All information is merit-based and transparent.

  • Inclusive by design: A voice-based companion can guide blind and visually impaired visitors throughout their stay, explain every point of interest, and help them navigate to each location.

  • Instant audioguides in any language: Any itinerary can become an immersive audio experience.

  • Full integration: Google Maps, YouTube, TikTok, Wikiloc, and real-time data sources.

  • Smart assistance: Interactive maps, a multilingual chatbot with public transport directions, up-to-date crowd levels, and local events.

  • Instant deployment: Destinations can activate the service in one day, with zero maintenance.

  • Smart data & API: Continuously updated through verified sources (Google Places, TripAdvisor, official national tourism portals), with no manual input required.

  • voice map

Key Differentiators

  • AI-powered itineraries in under a minute

  • Guides that remain editable and verifiable, never static

  • Fully accessible experience for visually impaired travellers

  • Audioguides in any language, removing linguistic and visual barriers

  • Trusted and up-to-date data

  • 1,500+ active users and collaborations with municipalities such as Miranda de Ebro

  • Recognition at FITUR 2025 (Best Project Award)

  • natural language

Mission Alignment with Transition Pathways

FreePlanTour.com contributes to the EU Tourism Transition Pathway by:

  • Enhancing digital accessibility for all travellers, including blind and visually impaired guests

  • Supporting sustainable tourism by promoting lesser-known destinations through unbiased information

  • Reducing operational costs for DMOs with automated, maintenance-free tools

  • Improving visitor experience with real-time data, multilingual guidance, and inclusive formats

FreePlanTour Blind Guide

FreePlanTour inclusive by design: Our voice-based AI companion makes the entire travel experience accessible for blind and visually impaired travellers, guiding them throughout their stay, explaining each point of interest, and helping them navigate to each location.

Free Plan Tour Instant Audioguide

Free Plan Tour Instant Audioguide, any place, any language. Adapted to your itinerary

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