The tourism ecosystem is increasingly expected to take decisions that are data driven, sustainable and resilient, yet many destinations and tourism SMEs still face significant challenges in accessing, managing and effectively using data. These challenges are not only technical, but also organisational and skills related, often limiting the ability of tourism actors to translate available data into meaningful insights and concrete action.
Against this backdrop, the FACILITATE project has been designed to support destinations and tourism SMEs in embracing smarter, data driven approaches, by identifying skills gaps, lowering barriers to digitalisation and connecting existing European initiatives, tools and expertise into practical support pathways.

This webinar aims to introduce the FACILITATE project and its objectives, while creating a structured dialogue around two critical dimensions of the digital transition in tourism:
1.    the skills and capacity needs of tourism actors related to data management and data driven decision making, with a focus also on organisational changes needed, and
2.    the practical application of digital solutions and tools through concrete use cases and best practices from SMEs and destinations

Agenda:

• Welcome and introduction by moderator
• Scene setting "Presentation of the project FACILITATE"
• Roundtable "Skills needs in tourism actors"
• Use cases and best practices
• Q&A
• Closing remarks

Register here and Secure your spot!