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EU Overhauls Travel Package Rules to Enhance Consumer Protection

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04 December 2025

EU Overhauls Travel Package Rules to Enhance Consumer Protection

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

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The European Commission announces new revisions to the Package Travel Directive, ensuring stronger consumer safeguards and clearer guidelines for cancellations and reimbursements. This initiative aims to close gaps exposed by recent crises.

Publishing org

European Commission

Related Organisation(s)

European Commission

Topics
Geographical descriptors

EU-27

Organisation Type

Consumer Organisations

SMEs (a company with less than 250 employees)

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Changes in tourism demand and opportunities

    • Coordinated information on travelling

    • Governance of tourism destinations

    • Tourism strategies

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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In a decisive move, the European Commission reveals a revised Package Travel Directive following a political agreement with the European Parliament and the Council. Targeting key issues highlighted by the COVID-19 pandemic and past industry upheavals, the new rules seek to bolster traveler protections and streamline travel package guidelines. Consumers purchasing package holidays and combined travel services will benefit from more transparent information regarding liability and receive timely reimbursements in case of cancellations or provider insolvency.

The updated Directive, yet to be formally adopted, promises legal clarity and enhanced rights for travelers across Europe, setting a new standard in the travel industry. Members States will soon integrate these changes, reinforcing trust and dependability within this primarily SME-driven sector.

For further details on the updated rules and their implications, refer to the original press release and the Package Travel Directive overview provided by the European Commission.

#Responsible travel #Sustainable tourism #Legal clarity #Consumer protection #Resilience planning #Tourism development

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