News
14 March 2025
Portugal launches new accessibility certification for tourism sector
News
14 March 2025
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Turismo de Portugal has launched a voluntary tourism certification based on ISO 21902:2021 to enhance accessibility and inclusiveness in Portugal.
Turismo de Portugal
Topics
Portugal
Company with 250 or more employees
Consumer Organisations
Cultural and Heritage Organisations
Destination Management & Marketing Organisations
International Organisations
National authorities
SMEs (a company with less than 250 employees)
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Specific types of tourism
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Adventure tourism
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Coastal, maritime and inland water tourism
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Cultural tourism
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Ecotourism
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Education tourism
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Festival tourism
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Gastronomy tourism
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Health and medical tourism
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MICE tourism
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Mountain tourism
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Religious tourism
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Rural tourism
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Sports tourism
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Urban/city tourism
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Wellness tourism
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Transition Pathway Strategic Areas
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Accessible tourism services
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Governance of tourism destinations
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Business activities
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Activities of amusement parks and theme parks
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Activities of associations and other organisations supporting tourism
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Air passenger transport
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Camping grounds, recreational vehicle parks and trailer parks
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Events catering and other food services
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Festivals, cultural and entertainment activities
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Gardens and nature reserves activities
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Holiday Housing / Apartments and other short stay accommodation
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Hotel and similar accommodation
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Mobile beverage services
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Mobile food services
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Museums
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Operation of historical sites
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Other
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Other accommodation
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Other amusement and recreation activities
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Other food and beverage services
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Other holiday reservation services
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Other tourism transportation activities
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Rail Passenger transport
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Recreational and sport activities
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Restaurants, cafes and bars (Food and Beverage serving activities)
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Road passenger transport
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Tour operator activities
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Travel agency activities
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Water (sea, coastal and inland) passenger transport
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Turismo de Portugal has introduced a new certification to enhance accessible tourism, based on the International Standard ISO 21902:2021. This initiative seeks to evaluate and classify tourist services based on their accessibility, reinforcing Portugal's reputation as an inclusive and accessible travel destination. The certification is voluntary and will be granted by accredited organisations after an audit of accessibility conditions.
For further information on this initiative, launched on 5 February 2025, please refer to the attached link (The original piece available only in Portuguese).
#Destination management #Adaptation strategies
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