ELTA adopts a system of certification for destinations and travel organizations which advocate for the LGBTQ+ community. which is not just a label but implies a concrete commitment in monitoring actions and communication (inside the organization and towards clients) and includes a yearly audit with international auditing systems (RINA) will set the path to a new responsible and hospitable shape of tourism. The path to the certification starts with an initial assessment the 'state of art', highlighting evidence of what can be done to improve lgbtq+ inclusion both on the job and towards the market. A mandatory training follows, which is the tool necessary to create either a management handbook (travel organizations) or a manifesto for inclusive hospitality (for destinations). We will support the editing of both. When these documents are ready, the first audit takes place, in order to release the certification and its label. We expect to help at least 3 destinations and 5 travel organizations by December 2024

ELTA intends to tackle any expression of prejudice against the traveling LGBTQ+ community. This means to develop a project which includes a number of tools which are effective to the scope. These tools include training, certification, audits, events for schools and opportunities to acquire good practices and adopt good neutral communication. This educational project is going to be developed along the three years with closing in December 2026. Results will be measurable by the application of a brand new LGBTQ+ Travel Index, which measures the perception of diversity and inclusion in a destination by algorithms detecting reviews and sentiment on line towards that travel organization/destination.