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EU proposals to enhance passenger rights and travel information

Policy

23 August 2024

EU proposals to enhance passenger rights and travel information

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

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The European Commission adopted proposals to enhance passenger rights, focusing on reimbursement clarity, real-time updates, and support for disabled passengers.

Publishing org

European Commission

Related Organisation(s)

Directorate-General for Mobility and Transport

Topics
Geographical descriptors

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Germany

Greece

Hungary

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Organisation Type

Academic / Research and VET Institutions

Company with 250 or more employees

Consumer Organisations

Cultural and Heritage Organisations

Destination Management & Marketing Organisations

EU Institutions

Financial Institutions and Investors

Industry Associations and Chambers of Commerce

International Organisations

Local Authorities

Media / Journalist Organisations

National authorities

Networks and Federations / Confederations

NGOs / Non-profits

Regional Authorities

SMEs (a company with less than 250 employees)

Trade Unions

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Governance of tourism destinations

    • Short-term rentals

    • Well-being of residents

  • Business activities

    • Air passenger transport

    • Other tourism transportation activities

    • Rail Passenger transport

    • Road passenger transport

    • Water (sea, coastal and inland) passenger transport

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The Directorate-General for Mobility and Transport of the European Commission unveiled a series of proposals to enhance passenger rights and improve travel information across the European Union on November 29, 2023. These measures target various transport modes, including air, rail, ship, and bus, aiming to address regulatory gaps and strengthen enforcement mechanisms. The proposals feature clearer reimbursement rules, especially for multimodal journeys, and improved real-time information on delays and cancellations. This initiative is vital for ensuring smoother, more reliable travel experiences, particularly for passengers with disabilities or reduced mobility.

#Mobility #EU Tourism Strategy #Tourism development

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