Best practices
01 November 2024
Van der Valk innovates employee training and development
Best practices
01 November 2024
Adventure tourism
Coastal, maritime and inland water tourism
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Van der Valk has innovatively revamped employee training with cross-training and a new e-learning platform to enhance engagement and address staffing needs.
Next Tourism Generation
Topics
Albania
Armenia
Austria
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
EU-27
Finland
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Academic / Research and VET Institutions
Company with 250 or more employees
Local Authorities
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SMEs (a company with less than 250 employees)
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Specific types of tourism
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Adventure tourism
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Coastal, maritime and inland water tourism
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Cultural tourism
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Ecotourism
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Education tourism
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Festival tourism
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Gastronomy tourism
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Health and medical tourism
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MICE tourism
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Mountain tourism
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Religious tourism
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Rural tourism
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Sports tourism
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Urban/city tourism
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Short-term rentals
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Business activities
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Camping grounds, recreational vehicle parks and trailer parks
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Holiday Housing / Apartments and other short stay accommodation
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Hotel and similar accommodation
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Other accommodation
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The PANTOUR article describes Van der Valk, a hotel chain in the Netherlands, which has implemented an innovative approach to employee training and development. They focus on cross-training staff to work in various roles, which helps maintain engagement and address staffing shortages during fluctuating demand. The company also introduced a new e-learning platform to modernize training, making it accessible on mobile devices and tailored to specific departmental needs. This initiative not only supports career growth but also aligns with sustainable practices and digital transformation trends.
#Innovation in tourism #Pact for Skills #Digital nomadism #Sustainable tourism
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