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Council strengthens travellers' rights with revised package travel directive

Knowledge documents

16 January 2025

Council strengthens travellers' rights with revised package travel directive

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

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An illustrative photo of people sitting in the airport

The Council of the European Union adopted a negotiating mandate on 18 December 2024 for a revised directive to enhance traveller protection and clarify package organisers' obligations.

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Council of the European Union

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Geographical descriptors

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Organisation Type

Company with 250 or more employees

Consumer / tourist organisation

International Organisations

SMEs (a company with less than 250 employees)

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Cross-border travelling

  • Business activities

    • Other holiday reservation services

    • Tour operator activities

    • Travel agency activities

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On 18 December 2024, the Council of the European Union announced the adoption of its negotiating mandate on a revised directive concerning package travel. This revision aims to enhance traveller protection and simplify aspects of the 2015 Directive. The updated directive seeks to bolster travellers' rights and clarify package organisers' obligations regarding refunds, insolvency protection, and voucher usage. This mandate formalises the Council's negotiating stance, allowing the Council presidency to begin negotiations with the European Parliament once the Parliament has established its position.

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