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Crisis Management and Governance in Tourism project: Recommendation on promoting resilience and crisis preparedness in tourism communications

Knowledge documents

20 December 2024

Crisis Management and Governance in Tourism project: Recommendation on promoting resilience and crisis preparedness in tourism communications

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

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Raise awareness of the importance of resilience building among all members by including resilience building and crisis preparedness as part of regular communications, conferences and events to the sector.

Publishing org

Deloitte

Topics
Geographical descriptors

Albania

Armenia

Austria

Belgium

Bosnia and Herzegovina

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Moldova

Montenegro

Netherlands

North Macedonia

Norway

Poland

Portugal

Romania

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Türkiye

Ukraine

Organisation Type

Industry Associations and Chambers of Commerce

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Best practices, peer learning and networking

    • Funding and support measures

    • Tourism strategies

  • Business activities

    • Other

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Raising awareness of resilience building and crisis preparedness in the tourism ecosystem is crucial due to the industry's vulnerability to disruptions like natural disasters, pandemics, political instability, and economic downturns. By integrating these topics into regular communications, conferences, and events, stakeholders—including businesses, governments, and communities—can improve their readiness for unexpected challenges. This proactive approach helps minimise crisis impacts, facilitating quicker recovery. Additionally, fostering a culture of resilience promotes collaboration among all members of the tourism sector, from managers to employees. When stakeholders acknowledge the importance of resilience, they are more inclined to develop contingency plans, share best practices, and support each other, ultimately enhancing the ecosystem's sustainability and adaptability.

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Recommendation on promoting resilience and crisis preparedness in tourism communications
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(173.46 KB - PDF)
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