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Crisis Management and Governance in Tourism project: Recommendation on strengthening destination management with clear roles for tourism, resilience & crisis management

Knowledge documents

20 December 2024

Crisis Management and Governance in Tourism project: Recommendation on strengthening destination management with clear roles for tourism, resilience & crisis management

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

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Ensure a clear governance model for destination management at all relevant levels with well-defined roles and responsibilities for tourism development, resilience building and crisis management.

Content source
Crisis Management and Governance in Tourism project
Publishing org

Deloitte

Topics
Geographical descriptors

Albania

Armenia

Austria

Belgium

Bosnia and Herzegovina

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Moldova

Montenegro

Netherlands

North Macedonia

Norway

Poland

Portugal

Romania

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Türkiye

Ukraine

Organisation Type

National authorities

Regional authorities

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Best practices, peer learning and networking

    • Coordinated information on travelling

    • Governance of tourism destinations

    • Tourism strategies

  • Business activities

    • Other

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The tourism ecosystem lacks clarity in roles among National Tourism Authorities (NTAs), National Tourism Organisations (NTOs), and regional/local entities, leading to overlapping responsibilities. This ambiguity becomes particularly problematic in crisis management, where no single entity is clearly accountable. A clear governance model is needed to define roles in tourism development, resilience building, and crisis preparedness. Improved governance will enhance collaboration, accountability, and efficiency. With clear roles, tourism organisations can better respond to crises and work collectively towards resilience.

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Recommendation on strengthening destination management with clear roles for tourism, resilience & crisis management
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See also

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  • 5

  • Knowledge documents
  • 18 Dec 2024

Crisis Management and Governance in Tourism project: Recommendation on strengthening national-to-local coordination for tourism resilience and crisis management

Establish vertical coordination mechanisms between national, regional, and local levels, which assist tourism to mitigate risk factors (e.g., environmental degradation or overtourism), build resilience across...
Categories
Coastal, maritime and inland water tourism Cultural tourism Ecotourism +16 more
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