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Study on consumer education initiatives in EU Member States: Final Report 2023

Knowledge documents

13 September 2024

Study on consumer education initiatives in EU Member States: Final Report 2023

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

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The Final 2023 Report of the Study on consumer education initiatives in EU Member States evaluates the effectiveness, scope, and impact of consumer education initiatives in the EU, highlighting successes and areas for improvement.

 

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Geographical descriptors

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Organisation Type

Academic/Research and VET Institutions

Company with 250 or more employees

Consumer / tourist organisation

Cultural and Heritage Organisations

Destination Management & Marketing Organisations

EU institutions

Financial Institutions and Investors

Industry Associations and Chambers of Commerce

International Organisations

Local authorities

Media/Travel Journalist Organisations

National authorities

Networks and Federations / Confederations

NGOs / Non-profits

Regional authorities

SMEs (a company with less than 250 employees)

Trade Unions

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Best practices, peer learning and networking

    • Changes in tourism demand and opportunities

    • Innovative tourism services

    • Training opportunities

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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The Final 2023 Report of the Study on consumer education initiatives in EU Member States evaluates consumer education initiatives implemented by EU member states, focusing on their effectiveness, scope, and impact. It aims to provide insights into how these initiatives help consumers make informed choices and protect their rights in the marketplace. In addition, it highlights successful approaches and strategies in consumer education, and also provides guidance for improving and expanding consumer education efforts.  

 

The study gathered information through surveys, interviews, and desk research from various stakeholders, including government agencies, consumer organizations, and educational institutions.

 

The report concludes that while there are many positive developments in consumer education across the EU, there is still room for improvement.

 

For an in-depth analysis and further insights, please visit the linked source on the left-hand side of the platform. 

#Innovation in tourism #Adaptation strategies

Documents

Study on consumer education initiatives in the EU Member States: Final Report 2023
English
(3.14 MB - PDF)
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