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Transferable skills in tourism: Boosting workforce mobility and addressing labor shortages

Knowledge documents

20 September 2024

Transferable skills in tourism: Boosting workforce mobility and addressing labor shortages

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

+42 more

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The report highlights how transferable skills from tourism and hospitality enhance workforce mobility and address labor shortages.

Publishing org

European Travel Commission

Related Organisation(s)

University of Surrey

Topics
Geographical descriptors

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Organisation Type

Company with 250 or more employees

Consumer / tourist organisation

SMEs (a company with less than 250 employees)

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Equal and fair tourism jobs

    • Improving formal education

    • Pact for skills

    • Training opportunities

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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The European Travel Commission report explores the valuable skills developed by employees in the tourism and hospitality industries. It identifies key transferable skills such as teamwork, communication, problem-solving, and customer service, which are highly applicable across various sectors. The report also highlights the importance of these skills in addressing labor shortages and enhancing worker mobility. Additionally, it emphasizes the need for innovative training programs and industry collaboration to further develop these competencies and improve the sector’s image as a desirable workplace.

#Tourism development #Pact for Skills

Documents

Transferable skills gained by working in the tourism and hospitality sector - Report
English
(25.65 MB - PDF)
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