Knowledge documents
12 September 2024
Updated Guidelines on EU air passenger rights for improved clarity and enforcement
Knowledge documents
12 September 2024
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The European Commission’s draft guidelines provide clarity on the application of air passenger rights and air carrier liability under existing EU regulations.
Topics
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
EU-27
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Academic/Research and VET Institutions
Company with 250 or more employees
Consumer / tourist organisation
Cultural and Heritage Organisations
Destination Management & Marketing Organisations
EU institutions
Financial Institutions and Investors
Industry Associations and Chambers of Commerce
International Organisations
Local authorities
Media/Travel Journalist Organisations
National authorities
Networks and Federations / Confederations
NGOs / Non-profits
Regional authorities
SMEs (a company with less than 250 employees)
Trade Unions
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Specific types of tourism
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Adventure tourism
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Coastal, maritime and inland water tourism
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Cultural tourism
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Ecotourism
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Education tourism
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Festival tourism
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Gastronomy tourism
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Health and medical tourism
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MICE tourism
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Mountain tourism
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Religious tourism
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Rural tourism
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Sports tourism
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Urban/city tourism
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Wellness tourism
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Transition Pathway Strategic Areas
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Governance of tourism destinations
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Multimodal travelling
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Well-being of residents
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Business activities
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Air passenger transport
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The European Commission’s draft Commission Notice on the Interpretative Guidelines for air passenger rights and air carrier liability under existing EU regulations was published on July 22, 2024. This document aims to clarify the application of these regulations, ensuring consistent enforcement across the EU. It covers key areas such as compensation, assistance for denied boarding, flight cancellations, long delays, and liability in the event of accidents. By incorporating recent case law, the guidelines aim to enhance passenger protection and provide clear instructions for air carriers and national authorities.
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