Learning resources
29 August 2024
Crucial competencies for successful smart tourism
Learning resources
29 August 2024
Adventure tourism
Coastal, maritime and inland water tourism
Cultural tourism
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The November 2023 podcast discusses the essential skills for thriving in smart tourism destinations, including digital literacy and customer service, with insights from industry professionals.
Topics
Albania
Armenia
Austria
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
EU-27
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Moldova
Montenegro
Netherlands
North Macedonia
Norway
Poland
Portugal
Romania
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Türkiye
Ukraine
Academic/Research and VET Institutions
Company with 250 or more employees
Consumer / tourist organisation
Cultural and Heritage Organisations
Destination Management & Marketing Organisations
EU institutions
Financial Institutions and Investors
Industry Associations and Chambers of Commerce
International Organisations
Local authorities
Media/Travel Journalist Organisations
National authorities
Networks and Federations / Confederations
NGOs / Non-profits
Regional authorities
SMEs (a company with less than 250 employees)
Trade Unions
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Specific types of tourism
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Adventure tourism
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Coastal, maritime and inland water tourism
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Cultural tourism
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Ecotourism
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Education tourism
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Festival tourism
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Gastronomy tourism
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Health and medical tourism
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MICE tourism
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Mountain tourism
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Religious tourism
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Rural tourism
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Sports tourism
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Urban/city tourism
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Wellness tourism
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Transition Pathway Strategic Areas
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Changes in tourism demand and opportunities
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Digitalisation of tourism SMEs and destinations
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Sustainable mobility
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Tourism strategies
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Well-being of residents
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Business activities
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Activities of associations and other organisations supporting tourism
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The topic of the necessary skills required in today's tourism sector is discussed in the ninth edition of the EU Smart Tourism Podcast, "Smart gets you further - skills that make smart tourism destinations thrive," which aired in November 2023. The episode, which is hosted by Misa Labarile, Policy Officer at the European Commission's DG GROW, includes analysis from professionals including Prof. Giuseppe Aliperti, Prof. Aurkene Alzua, Julieta Medina, and Katarina Thorstensson. They emphasise the changing skill environment that is essential for success in smart tourism locations, covering subjects like digital literacy, excellent customer service, and cultural insights.
#Smart tourism #Sustainable tourism #Cultural preservation
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