Legislation
14 October 2024
EU Regulation on passenger rights travelling by sea and inland waterway
Legislation
14 October 2024
Adventure tourism
Coastal, maritime and inland water tourism
Cultural tourism
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The EU Regulation 1177/2010 ensures passengers traveling by sea and inland waterways in the EU have rights to information, assistance, and compensation for delays or cancellations, aligning these rights with those for other transport modes.
Publications Office of the European Union
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Austria
Belgium
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Croatia
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EU-27
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Media/Travel Journalist Organisations
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Networks and Federations / Confederations
NGOs / Non-profits
Regional authorities
SMEs (a company with less than 250 employees)
Trade Unions
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Specific types of tourism
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Adventure tourism
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Coastal, maritime and inland water tourism
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Cultural tourism
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Ecotourism
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Education tourism
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Festival tourism
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Gastronomy tourism
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MICE tourism
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Transition Pathway Strategic Areas
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Accessible tourism services
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Cross-border travelling
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Multimodal travelling
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Sustainable mobility
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Well-being of residents
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Business activities
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Water (sea, coastal and inland) passenger transport
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The EU Regulation 1177/2010 establishes the rights of passengers traveling by sea and inland waterways within the EU. It ensures that passengers, including those with disabilities or reduced mobility, have the right to information, assistance, and compensation in cases of delays or cancellations. Key provisions include reimbursement or rerouting for delays over 90 minutes, assistance such as meals and accommodation for up to three nights, and compensation ranging from 25% to 50% of the ticket price for significant delays or cancellations. This regulation aligns passenger rights for sea and inland waterway travel with those for air, rail, bus, and coach travel within the EU.
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