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Crisis Management and Governance in Tourism project: Campaign “Tourism Makes Ljubljana …”

Best practices

02 October 2024

Crisis Management and Governance in Tourism project: Campaign “Tourism Makes Ljubljana …”

Cultural tourism

Ecotourism

Gastronomy tourism

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Tourism Ljubljana launched a campaign in 2021 to raise residents' awareness of the benefits of tourism for the community, showcasing projects funded by tourism taxes, such as bike parks and festivals. Utilizing digital tools and promotional displays, the initiative demonstrated how tourism-generated revenue improved local amenities. The campaign garnered significant media attention and involved local NGOs and residents. Key impacts included increased awareness of tourism's contributions, visible improvements in the city, and funding for various community projects. This initiative highlights the symbiotic relationship between tourism and local communities, emphasizing the importance of resident engagement in sustainable tourism development.

Publishing org

Deloitte

Topics
Geographical descriptors

Slovenia

Organisation Type

Destination Management & Marketing Organisations

Local Authorities

  • Specific types of tourism

    • Cultural tourism

    • Ecotourism

    • Gastronomy tourism

    • MICE tourism

    • Urban/city tourism

  • Transition Pathway Strategic Areas

    • Best practices, peer learning and networking

    • Governance of tourism destinations

    • Tourism strategies

    • Well-being of residents

  • Business activities

    • Activities of associations and other organisations supporting tourism

    • Other

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Tourism Ljubljana promoted a campaign to increase residents' awareness about the advantages of tourism for the community. This encompassed initiatives such as bike parks, festivals, sports facilities, and electric buses for enhanced mobility, all funded through tourism taxes.

The Tourism Board of Ljubljana harnessed digital tools and promotional displays throughout the city to visually demonstrate to residents how these amenities and infrastructure projects were made possible through tourism-generated revenue.

The campaign, characterised by its informative nature, garnered significant attention not only from local and international media but also from local non-governmental organisations and residents. Ljubljana serves as a shining example of how to highlight the often-overlooked benefits that tourism can bring to local communities.

#Destination management #Community-based tourism #Empowerment

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Best Practices : Campaign "Tourism Makes Ljubljana …"
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