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Smart tourism and sustainability: Insights from Ljubljana's digital transformation

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29 November 2024

Smart tourism and sustainability: Insights from Ljubljana's digital transformation

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

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In this podcast, Amélie Keller interviews Dejan Ristić from Ljubljana Tourism about digital transformation and sustainability, highlighting Ljubljana's smart tourism initiatives and the balance between technology and human-centric hospitality.

Publishing org

Spotify

Related Organisation(s)

Swiss Resilient Tourism Flagship Project

Topics
Geographical descriptors

Albania

Armenia

Austria

Belgium

Bosnia and Herzegovina

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Moldova

Montenegro

Netherlands

North Macedonia

Norway

Poland

Portugal

Romania

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Türkiye

Ukraine

Organisation Type

Academic / Research and VET Institutions

Company with 250 or more employees

Consumer Organisations

Cultural and Heritage Organisations

Destination Management & Marketing Organisations

EU Institutions

Financial Institutions and Investors

Industry Associations and Chambers of Commerce

International Organisations

Local Authorities

Media / Journalist Organisations

National authorities

Networks and Federations / Confederations

NGOs / Non-profits

Regional Authorities

SMEs (a company with less than 250 employees)

Trade Unions

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Innovative tourism services

    • Online visibility of tourism offer

    • R&I on digital tools for tourism

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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This episode is part of the Resilient Tourism podcast series, which highlights digital transformation and datafication in the travel industry, supported by the Swiss Resilient Tourism Flagship Project. In this episode, Amélie Keller interviews Dejan Ristić, project manager at Ljubljana Tourism, about digital transformation and sustainability in tourism. Dejan discusses Ljubljana's smart tourism initiatives, focusing on data-driven decision-making and stakeholder collaboration. They explore the balance between technology and human-centric hospitality, aiming for a more responsible and inclusive tourism sector. 

#Smart tourism #Innovation in tourism #Empowerment

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