Key Features include:

• Real-Time Needs Mapping: Facilitates the efficient coordination and distribution of critical resources, such as food, shelter, medical care, and psychological support.
• WhatsApp Chatbot Integration: A key feature of the platform is a WhatsApp-based chatbot that allows affected individuals to report their needs quickly and intuitively. This tool simplifies data collection, even in areas with limited internet access or technical literacy.
• Comprehensive Data Collection: Captures a range of information, including personal details, household composition (e.g. age, size, special needs), location, and specific types of assistance required.
• Data Security: All personal data are encrypted during transmission and storage to prevent unauthorised access and protect user privacy.

Timely and accurate data sharing is essential for damage assessment, emergency planning, and long-term recovery. In disaster zones such as Hatay and Adıyaman, the urgent and unstable conditions often result in inconsistent data collection methods, hampering coordination and slowing response efforts.

Solutions and Improvements 
NeedsMap addresses these challenges through:

• Implementation of standardised data collection protocols, even in low-resource settings.
• Provision of digital tools (including the WhatsApp chatbot) to support on-the-ground teams.
• Continuous data cleaning to enhance the quality, reliability, and usability of shared data.

Core Values include:  

• Life-Centredness: The platform aims to ensure the efficient and timely matching of aid to those in need, supporting survival and wellbeing by making the best use of available resources.
• Inclusivity: By leveraging WhatsApp, a widely accessible communication platform, and integrating a user-friendly chatbot, NeedsMap empowers individuals and communities to actively participate in relief efforts—regardless of digital access or skills.

NeedsMap is a scalable, secure, and inclusive solution for humanitarian coordination. Its unique integration of a WhatsApp chatbot enhances real-time engagement and data accuracy, ensuring a more responsive and equitable disaster relief process.