Knowledge documents
30 August 2024
Improving guest experience at heritage sites
Knowledge documents
30 August 2024
Cultural tourism
Best practices, peer learning and networking
Changes in tourism demand and opportunities
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This manual by Fáilte Ireland guides heritage site managers on improving visitor experiences through effective interpretation, emphasizing the importance of cultural tourism in Ireland.
Failte Ireland
Topics
Ireland
Academic / Research and VET Institutions
Company with 250 or more employees
Consumer Organisations
Cultural and Heritage Organisations
Destination Management & Marketing Organisations
Financial Institutions and Investors
Industry Associations and Chambers of Commerce
International Organisations
Media / Journalist Organisations
Networks and Federations / Confederations
NGOs / Non-profits
SMEs (a company with less than 250 employees)
Trade Unions
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Specific types of tourism
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Cultural tourism
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Transition Pathway Strategic Areas
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Best practices, peer learning and networking
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Changes in tourism demand and opportunities
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Governance of tourism destinations
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Business activities
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Activities of amusement parks and theme parks
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Activities of associations and other organisations supporting tourism
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Air passenger transport
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Camping grounds, recreational vehicle parks and trailer parks
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Events catering and other food services
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Festivals, cultural and entertainment activities
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Gardens and nature reserves activities
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Holiday Housing / Apartments and other short stay accommodation
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Hotel and similar accommodation
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Mobile beverage services
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Mobile food services
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Museums
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Operation of historical sites
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Other
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Other accommodation
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Other amusement and recreation activities
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Other food and beverage services
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Other holiday reservation services
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Other tourism transportation activities
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Rail Passenger transport
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Recreational and sport activities
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Restaurants, cafes and bars (Food and Beverage serving activities)
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Road passenger transport
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Tour operator activities
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Travel agency activities
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Water (sea, coastal and inland) passenger transport
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Fáilte Ireland's Heritage Interpretation Manual provides managers of heritage sites with useful advice on how to improve the experiences of visitors. It focuses on improving tourist experiences with heritage sites, comprehending visitor expectations, and conveying the significance and history of the location. Site managers can measure visitor satisfaction and create a stronger bond between tourists and heritage sites by employing interpretation skilfully.
#Cultural preservation #Handbooks and guidelines
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