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Data-driven solutions for smart destinations

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14 August 2024

Data-driven solutions for smart destinations

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

+39 more

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An illustrative photo of the word “DATA” written on a glass.

There is no doubt that data-driven digital solutions are essential across all activities, tourism is no exception. In July we will focus on highlighting different use cases and accessibility of data-driven solutions in the tourism ecosystem. Starting with best practices of solutions already implemented in smart destinations.

This month’s topic is brought to you in three acts: the first part focuses on revolutionising travel with smart tourism. We explain what it is and go through good practices from different European destinations.

The second part is dedicated to harnessing the power of data. We overview innovative solutions for tourism and check out statistical data that helps in understanding where tourism is and in what direction it may be growing.

Finally we dig deeper – by looking into advanced tools that empower the choices that are made in tourism ecosystem. This part is followed with a directory of additional resources related to the topic that you may find on our platform.

Authors

Editorial team

Topics
Geographical descriptors

Albania

Armenia

Austria

Belgium

Bosnia and Herzegovina

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Moldova

Montenegro

Netherlands

North Macedonia

Norway

Poland

Portugal

Romania

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Türkiye

Ukraine

Organisation Type

Academic / Research and VET Institutions

Company with 250 or more employees

Consumer Organisations

Cultural and Heritage Organisations

Destination Management & Marketing Organisations

EU Institutions

Financial Institutions and Investors

Industry Associations and Chambers of Commerce

International Organisations

Local Authorities

Media / Journalist Organisations

National authorities

Networks and Federations / Confederations

NGOs / Non-profits

Regional Authorities

SMEs (a company with less than 250 employees)

Trade Unions

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Digitalisation of tourism SMEs and destinations

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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Contents:

1. Revolutionising Travel with Smart Tourism
a) What can we do?
b) Role of data and information
c) Mastering Destinations: Smart Management Strategies

2. Harnessing the Power of Data: Innovative Solutions for Tourism
a) Statistics - UNWTO, Eurostat
b) Specific data-based solutions (examples)
c) IoT for data collection (examples)

3. Empowering Choices: Advanced Tools for Informed Decision Making followed by a summary and a word from our experts - Mapping Initiatives and Frameworks for Sustainable Tourism Statistics

Summary

In the era of digital transformation, data-driven tools are reshaping destination management and smart tourism. We explore how technologies such as IoT, AI, and cloud computing are enhancing visitor experiences, optimising resource management, and promoting sustainability within the tourism sector. Smart tourism initiatives leverage real-time data analytics to improve operational efficiency and competitiveness, from advanced transportation systems to interactive tourist information points.

It’s worth pointing out the pivotal role of data in shaping informed decision-making and fostering collaboration between sectors. Highlighted solutions include the SIT Tourism Intelligence System for strategic planning and InstaSights for destination popularity insights. Case studies from cities like El Hierro and Gothenburg showcase successful implementations of smart tourism strategies, illustrating the transformative potential of integrating technology with sustainable practices.

Overall, we try to underscore how data-driven approaches empower destinations to achieve sustainable growth, enhance visitor satisfaction, and navigate the complexities of modern tourism management effectively.

Engage with related publications:

We invite readers to explore the related publications available on this platform, which delve deeper into the transformative impact of data-driven tools in tourism. These resources offer insights into innovative technologies like the SIT Tourism Intelligence System and practical applications such as InstaSights, showcasing successful implementations from diverse destinations. Beyond specific tools, the publications highlight broader implications for sustainable tourism practices and the integration of digital solutions. They encourage a dialogue among stakeholders on leveraging data to enhance visitor experiences, optimise resource management, and foster collaborative innovation. By engaging with these publications, readers can gain a comprehensive understanding of how data-driven strategies are reshaping the tourism landscape, sparking discussions on best practices and future developments in smart destinations management.

Have we piqued your interest? If so, you can find more additional materials on our platform below. In the first section you will find legal acts that regulate digital transformation and transformation in the field of tourism at the EU level. In addition, you will find there the relevant networks on the topics we present and relevant associations, as well as available funding calls. Finally, we encourage you to check out similar materials that you can already find on our platform.

Legislation and policy:

AI Act 

The European Data Act

General Data Protection Regulation

The Data Protection Law Enforcement Directive

Europe’s Digital Decade: digital targets for 2030

European Data Protection Board

Transition Pathway for Tourism

 

Relevant Networks

City Destinations Alliance 

European Tourism Network (ETN)

The Enterprise Europe Network (Sector Group Tourism)

 

Relevant Associations

The European Tourism Association (ETOA) and The ETOA Insight Hub

HOTREC (European Hospitality Association)

The European Destinations of Excellence (EDEN)

ECTAA (European Travel Agents' and Tour Operators' Associations)

 

Funding opportunities

EU Funding & Tenders Portal

Digital Europe Programme 

Just Transition Fund

 

Policy framework:

Europe’s Digital Decade: digital targets for 2030

The European Data Act: Advancing a fair and innovative data economy in the EU

European Commission’s strategy for a Common Data Space in Tourism

European Travel Commission’s Code of Conduct: Promoting fair and innovative data sharing in tourism

European Capital & Green Pioneer of Smart Tourism initiative: Celebrating innovation and sustainability

Overview of the European strategy for data

EU regulation on data collection and sharing for short-term accommodation rentals

Introduction of the EU Open Data Directive

European tourism data space initiative

Boosting transport innovation and sustainability with unified EU mobility data

 

What’s new:

Modernizing EU borders: Key features of the Entry/Exit System (EES)

European tourism surges past pre-pandemic levels in early 2024

Tourism: Council gives its final approval to the regulation for short-term rentals

 

Stakeholders actions:

POCITYF project - Initiative designed to transform cities into smarter and greener spaces

SmartCulTour - Completed initiative for promoting sustainable cultural tourism in Europe

The EU WeMED_NaTOUR project - Advancing sustainable ecotourism in the Mediterranean region

The TOURBIT project - Completed digital awareness initiative for tourism SMEs

The Smart Blue Tourism project - Innovative smart, safe, and green marinas for sustainable nautical tourism

Winter island project: Transforming Bornholm into a smart travel destination

Exploring knowledge management in Bulgarian tourism

Winners of the 2023 European Capitals of Smart Tourism Competition

MEDS Academy timeline: Training future leaders in European smart destination management 

 

Knowledge and learning:

Top Smart Tourism practices in Europe: Highlights from the 2024 European Capital of Smart Tourism competition

European capitals - smart tourism best practices

Smart and responsible destination management training

Strategies for sustainable mass tourism management handbook

SmartCulTour webinar: Shaping sustainable urban tourism

ReInHerit webinar: Exploring smart tourism and smart destinations

Enhancing destination management through big data analysis digital audio guide platform

EU Smart Tourism Podcast

 

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Empowering choices: Advanced tools for informed decision making

In the rapidly evolving landscape of tourism, decision-making has become increasingly reliant on data-driven insights. Decision-making, at its core, involves selecting the best course of...
Categories
Coastal, maritime and inland water tourism Cultural tourism Ecotourism +38 more