Best practices
06 March 2025
eTurizam: Modernising tourism services through digitalisation in Croatia
Best practices
06 March 2025
Adventure tourism
Coastal, maritime and inland water tourism
Cultural tourism
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The eTurizam project in Croatia digitalised and optimised tourism services, enhancing communication and modernising administrative processes.
Ministry of Tourism and Sports of the Republic of Croatia
Topics
Croatia
Local Authorities
National authorities
Regional Authorities
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Specific types of tourism
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Adventure tourism
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Coastal, maritime and inland water tourism
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Cultural tourism
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Ecotourism
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Education tourism
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Festival tourism
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Gastronomy tourism
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Health and medical tourism
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MICE tourism
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Mountain tourism
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Religious tourism
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Rural tourism
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Sports tourism
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Urban/city tourism
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Wellness tourism
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Transition Pathway Strategic Areas
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Best practices, peer learning and networking
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Governance of tourism destinations
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R&I on digital tools for tourism
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Well-being of residents
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Business activities
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Activities of amusement parks and theme parks
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Activities of associations and other organisations supporting tourism
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Air passenger transport
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Camping grounds, recreational vehicle parks and trailer parks
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Events catering and other food services
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Festivals, cultural and entertainment activities
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Gardens and nature reserves activities
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Holiday Housing / Apartments and other short stay accommodation
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Hotel and similar accommodation
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Mobile beverage services
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Mobile food services
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Museums
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Operation of historical sites
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Other
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Other accommodation
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Other amusement and recreation activities
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Other food and beverage services
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Other holiday reservation services
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Other tourism transportation activities
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Rail Passenger transport
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Recreational and sport activities
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Restaurants, cafes and bars (Food and Beverage serving activities)
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Road passenger transport
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Tour operator activities
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Travel agency activities
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Water (sea, coastal and inland) passenger transport
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The eTurizam project, coordinated by the Ministry of Tourism and Sports of the Republic of Croatia, aimed to digitalise and optimise tourism services, enhancing communication between citizens and public administration. Funded by the European Structural and Investment Funds, it lasted until December 31, 2023, focusing on the integration of e-services like eVisitor and the introduction of new services such as TuRegistar, TuStart and TuRiznica. The project successfully modernised administrative processes and improved the efficiency and accessibility of tourism-related information in Croatia. To view project's actions, results and successful practices, please follow the attached link (The original piece available only in Croatian).
#Destination management #Innovation in tourism #Community engagement #Digital nomadism
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