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Future of destination marketing: Insights and strategies for 2025

Knowledge documents

18 February 2025

Future of destination marketing: Insights and strategies for 2025

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

+42 more

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The Sojern report outlines future destination marketing strategies, focusing on AI, video and personalisation to overcome challenges and enhance campaign impact.

Publishing org

Sojern, Inc.

Topics
Geographical descriptors

Albania

Armenia

Austria

Belgium

Bosnia and Herzegovina

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Moldova

Montenegro

Netherlands

North Macedonia

Norway

Poland

Portugal

Romania

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Türkiye

Ukraine

Organisation Type

Company with 250 or more employees

Destination Management & Marketing Organisations

Media/Travel Journalist Organisations

SMEs (a company with less than 250 employees)

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Governance of tourism destinations

    • Innovative tourism services

    • R&I on digital tools for tourism

    • Tools for data on tourism

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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The Sojern report, released in February, 2025, aims to explore the future of destination marketing by gathering insights from nearly 200 destination marketing organisations and industry experts. It includes new marketing strategies, data-driven tools and best practices for creating impactful campaigns. The report focuses on overcoming challenges such as limited resources and demonstrating ROI, while highlighting the growing role of AI and video in engaging travellers. It also emphasises the shift towards always-on marketing campaigns and the importance of advanced personalisation techniques.

#Destination management #Innovation in tourism #Digital nomadism

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