Zara is aware that its responsibility does not end in its stores and wants to help its customers extend the life of their garments and advance towards a circular model. That was behind the decision to launch Zara Pre-Owned in 2022, a pioneering platform accessible from Zara stores and the Zara website and mobile app, which offers repairs, customer-to-customer sales and the possibility of donating used clothing. The goal is to introduce circularity services such as these in key markets by 2025.

Zara commits to reporting on its progress in its yearly Sustainability report available at inditex.com.