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SMARTBUS - Smart Business Skills of Tourism University Students Applicable on International Labour Market

Best practices

06 November 2025

SMARTBUS - Smart Business Skills of Tourism University Students Applicable on International Labour Market

Adventure tourism

Coastal, maritime and inland water tourism

Cultural tourism

+24 more

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This project focused on strengthening tourism students’ business competencies to boost their employability in the international labour market. It developed labour-market-aligned skills, created an online startup tool, and fostered long-term collaboration between universities and the business sector to better connect graduates with industry needs.

Publishing org

Matej Bel University

Related Organisation(s)

Jagiellonian University

other

Pelicantravel.com

Tomas Bata University

Topics
Geographical descriptors

Czechia

Poland

Slovakia

Organisation Type

Academic / Research and VET Institutions

Business Support Organisation

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Best practices, peer learning and networking

    • Digitalisation of tourism SMEs and destinations

    • Green Transition of Tourism Companies and SMEs

    • Improving formal education

    • Innovative tourism services

    • Pact for skills

    • Skills needs for twin transition

  • Business activities

    • Hotel and similar accommodation

    • Other accommodation

    • Other food and beverage services

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Travel agency activities

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Overview of the project

Between 2022 and 2024, three universities from Slovakia, Czechia and Poland collaborated with industry partner (major OTA in the Central Europe) to strengthen tourism students’ skills in line with labour market needs across the V4 region. The project delivered an interactive labour-market dashboard, redesigned 10 university course syllabi, and an AI-supported online application available in four languages to develop students’ soft, hard, and sustainability skills. Student learning progress was quantitatively evaluated, supported by feedback from 201 tourism businesses, teachers, and students, confirming improved competencies and teaching effectiveness. To ensure wider impact and long-term use, the project results were shared through cooperation with organisations such as national tourism boards, scientific publications, and a dissemination brochure.

Innovativeness of the project

The project introduced an innovative approach to aligning tourism education with labour-market needs across Central Europe. The project was the first in the region to identify employer skill requirements, compare them with university teaching, adapt curricula, and measure student skill progression simultaneously in multiple countries, using innovative methods such as the IPA assessment, multilingual qualitative analysis, and an interactive dashboard. A key innovation was a publicly accessible, AI-supported online application that develops hard, soft, and sustainability skills, including carbon-footprint awareness to help users create business ideas or startups and receive instant feedback and guidance. The project’s novelty was recognised by national and EU institutions, influenced policy and educational initiatives linked to the EU Pact for Skills and Transition Pathway for Tourism, and strengthened Central Europe’s contribution to a resilient and competitive European tourism ecosystem.

Documents

SMARTBUS - Project overview
English
(4.79 MB - PDF)
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