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“Seamless cross-border travelling” Summary

Knowledge documents

08 July 2026

“Seamless cross-border travelling” Summary

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A picture presents a traveler with luggage at an airport.

At a glance
Resilience, Skills and Inclusion

The topic explored how seamless cross border travel can be improved across Europe by addressing legal, digital, operational, and experiential barriers that continued to affect travelers moving between countries. It highlighted how fragmentation across transport systems, border procedures, and information flows undermined smooth travel, and why more coordinated EU level action was needed to strengthen connectivity, resilience, and accessibility.

Why it matters? 
Seamless cross-border travel is fundamental to freedom of movement, sustainable mobility, and the competitiveness of European tourism. Persistent friction at borders, particularly at external borders and multimodal transfer points, undermines traveller experience, increases journey time and uncertainty, and discourages sustainable travel choices such as rail and collective transport. Improving cross-border travel is therefore essential for greener, more inclusive tourism and transport systems.   

Publishing org

Editorial team

Topics
Geographical descriptors

Albania

Armenia

Austria

Belgium

Bosnia and Herzegovina

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Moldova

Montenegro

Netherlands

North Macedonia

Norway

Poland

Portugal

Romania

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Türkiye

Ukraine

Other

Organisation Type

Academic / Research and VET Institutions

Business Support Organisation

Company with 250 or more employees

Cluster Organisations

Consumer Organisations

Cultural and Heritage Organisations

Destination Management & Marketing Organisations

EU Institutions

Financial Institutions and Investors

Industry Associations and Chambers of Commerce

International Organisations

Local Authorities

Media / Journalist Organisations

National authorities

Networks and Federations / Confederations

NGOs / Non-profits

Notified Bodies

Regional Authorities

SMEs (a company with less than 250 employees)

Social Economy Entity

Trade Unions

Other

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Cross-border travelling

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

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What is this topic about?

The topic examined the practical and systemic barriers that prevent cross-border travel from being seamless. Drawing on the  monthly article “Unseen barriers to seamless cross-border travel in the EU”, the webinar “Better cross-border travel at Europe’s external borders”, and the online discussion “Seamless cross-border travelling” in July 2025, the objective was to identify practical challenges, exchange experiences, and explore solutions to reduce friction across borders 

Key themes explored included: 

  • Fragmentation of booking, ticketing, and passenger information systems 
  • Border management at EU external borders and its impact on tourism flows 
  • The role of digital tools, data sharing, and interoperability 
  • Passenger rights, journey continuity, and disruption management 
  • Cross-sector coordination between transport, tourism, and public authorities. 

Stakeholder stories

The initiatives showcased illustrate how destinations and stakeholders are improving seamless cross‑border travel, including:

Key conclusions and emerging trends

Stakeholder stories highlight ongoing efforts to reduce friction in cross‑border travel and improve journey continuity, accessibility, and resilience.

Key conclusions and emerging trends include:

  • Fragmentation remains the main obstacle as differences in national rules, systems, and procedures continue to disrupt cross border journeys even within the EU
  • Digitalization is a key enabler but not a standout solution, since tools for data sharing, real‑time information, and digital border procedures must be accompanied by governance and interoperability frameworks
  • Cross‑border travel reliability is increasingly important, as travelers expect protection, information, and support across borders, especially in the case of disruptions.
  • Cross-sector coordination is essential as improving efficiency at EU external borders is critical for tourism competitiveness while maintaining security and compliance
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