Knowledge documents
08 July 2026
“Seamless cross-border travelling” Summary
Knowledge documents
08 July 2026
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At a glance
Resilience, Skills and Inclusion
The topic explored how seamless cross border travel can be improved across Europe by addressing legal, digital, operational, and experiential barriers that continued to affect travelers moving between countries. It highlighted how fragmentation across transport systems, border procedures, and information flows undermined smooth travel, and why more coordinated EU level action was needed to strengthen connectivity, resilience, and accessibility.
Why it matters?
Seamless cross-border travel is fundamental to freedom of movement, sustainable mobility, and the competitiveness of European tourism. Persistent friction at borders, particularly at external borders and multimodal transfer points, undermines traveller experience, increases journey time and uncertainty, and discourages sustainable travel choices such as rail and collective transport. Improving cross-border travel is therefore essential for greener, more inclusive tourism and transport systems.
Editorial team
Topics
Albania
Armenia
Austria
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
EU-27
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Moldova
Montenegro
Netherlands
North Macedonia
Norway
Poland
Portugal
Romania
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Türkiye
Ukraine
Other
Academic / Research and VET Institutions
Business Support Organisation
Company with 250 or more employees
Cluster Organisations
Consumer Organisations
Cultural and Heritage Organisations
Destination Management & Marketing Organisations
EU Institutions
Financial Institutions and Investors
Industry Associations and Chambers of Commerce
International Organisations
Local Authorities
Media / Journalist Organisations
National authorities
Networks and Federations / Confederations
NGOs / Non-profits
Notified Bodies
Regional Authorities
SMEs (a company with less than 250 employees)
Social Economy Entity
Trade Unions
Other
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Specific types of tourism
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Adventure tourism
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Coastal, maritime and inland water tourism
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Cultural tourism
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Ecotourism
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Education tourism
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Festival tourism
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Gastronomy tourism
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Health and medical tourism
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MICE tourism
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Mountain tourism
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Religious tourism
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Rural tourism
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Sports tourism
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Urban/city tourism
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Wellness tourism
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Transition Pathway Strategic Areas
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Cross-border travelling
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Business activities
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Activities of amusement parks and theme parks
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Activities of associations and other organisations supporting tourism
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Air passenger transport
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Camping grounds, recreational vehicle parks and trailer parks
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Events catering and other food services
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Festivals, cultural and entertainment activities
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Gardens and nature reserves activities
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Holiday Housing / Apartments and other short stay accommodation
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Hotel and similar accommodation
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Mobile beverage services
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Mobile food services
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Museums
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Operation of historical sites
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Other
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Other accommodation
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Other amusement and recreation activities
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Other food and beverage services
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Other holiday reservation services
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Other tourism transportation activities
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Rail Passenger transport
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Recreational and sport activities
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Restaurants, cafes and bars (Food and Beverage serving activities)
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Road passenger transport
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Tour operator activities
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Travel agency activities
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Water (sea, coastal and inland) passenger transport
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What is this topic about?
The topic examined the practical and systemic barriers that prevent cross-border travel from being seamless. Drawing on the monthly article “Unseen barriers to seamless cross-border travel in the EU”, the webinar “Better cross-border travel at Europe’s external borders”, and the online discussion “Seamless cross-border travelling” in July 2025, the objective was to identify practical challenges, exchange experiences, and explore solutions to reduce friction across borders
Key themes explored included:
- Fragmentation of booking, ticketing, and passenger information systems
- Border management at EU external borders and its impact on tourism flows
- The role of digital tools, data sharing, and interoperability
- Passenger rights, journey continuity, and disruption management
- Cross-sector coordination between transport, tourism, and public authorities.
Stakeholder stories
The initiatives showcased illustrate how destinations and stakeholders are improving seamless cross‑border travel, including:
- EuroVelo – the European Cycle Route Network, European Cyclists’ Federation (ECF): A network of 17 long-distance cycle routes crossing and connecting Europe to ensure the implementation of quality cycle routes as to carry the best European practice across borders, harmonize standards and create seamless travel.
- eBorder, Instituto de Telecomunicações: Project developing a secure, wireless and multimodal biometric scanning device for passenger verification at land and sea borders, enhancing security and traveler experience.
- European Travel Information and Authorisation System (ETIAS), European Union: enabling visa‑free travelers to complete pre‑travel authorization online to speed up and secure border crossings.
- European Health Data Space (EHDS), European Commission: allowing health data and certificates to move securely with travelers across EU borders.
- MyHealth@EU, European Commission: eHealth Digital Service Infrastructure supporting cross‑border access to patient summaries and e‑prescriptions during travel.
Key conclusions and emerging trends
Stakeholder stories highlight ongoing efforts to reduce friction in cross‑border travel and improve journey continuity, accessibility, and resilience.
Key conclusions and emerging trends include:
- Fragmentation remains the main obstacle as differences in national rules, systems, and procedures continue to disrupt cross border journeys even within the EU
- Digitalization is a key enabler but not a standout solution, since tools for data sharing, real‑time information, and digital border procedures must be accompanied by governance and interoperability frameworks
- Cross‑border travel reliability is increasingly important, as travelers expect protection, information, and support across borders, especially in the case of disruptions.
- Cross-sector coordination is essential as improving efficiency at EU external borders is critical for tourism competitiveness while maintaining security and compliance
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