Skip to main content
European Union flag
EU Tourism Platform

Transferable skills in tourism: Boosting workforce mobility and addressing labor shortages

Knowledge documents

20 September 2024

Transferable skills in tourism: Boosting workforce mobility and addressing labor shortages

Login / create an account to be able to react

  • 131

An illustrative photo of a group of individuals at a social or networking event

The report highlights how transferable skills from tourism and hospitality enhance workforce mobility and address labor shortages.

Content source
Tap for document text
Publishing org

European Travel Commission

Related Organisation(s)

University of Surrey

Topics
Geographical descriptors

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czechia

Denmark

Estonia

EU-27

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Organisation Type

Company with 250 or more employees

Consumer Organisations

SMEs (a company with less than 250 employees)

  • Specific types of tourism

    • Adventure tourism

    • Coastal, maritime and inland water tourism

    • Cultural tourism

    • Ecotourism

    • Education tourism

    • Festival tourism

    • Gastronomy tourism

    • Health and medical tourism

    • MICE tourism

    • Mountain tourism

    • Religious tourism

    • Rural tourism

    • Sports tourism

    • Urban/city tourism

    • Wellness tourism

  • Transition Pathway Strategic Areas

    • Equal and fair tourism jobs

    • Improving formal education

    • Pact for skills

    • Training opportunities

  • Business activities

    • Activities of amusement parks and theme parks

    • Activities of associations and other organisations supporting tourism

    • Air passenger transport

    • Camping grounds, recreational vehicle parks and trailer parks

    • Events catering and other food services

    • Festivals, cultural and entertainment activities

    • Gardens and nature reserves activities

    • Holiday Housing / Apartments and other short stay accommodation

    • Hotel and similar accommodation

    • Mobile beverage services

    • Mobile food services

    • Museums

    • Operation of historical sites

    • Other

    • Other accommodation

    • Other amusement and recreation activities

    • Other food and beverage services

    • Other holiday reservation services

    • Other tourism transportation activities

    • Rail Passenger transport

    • Recreational and sport activities

    • Restaurants, cafes and bars (Food and Beverage serving activities)

    • Road passenger transport

    • Tour operator activities

    • Travel agency activities

    • Water (sea, coastal and inland) passenger transport

Share

The European Travel Commission report explores the valuable skills developed by employees in the tourism and hospitality industries. It identifies key transferable skills such as teamwork, communication, problem-solving, and customer service, which are highly applicable across various sectors. The report also highlights the importance of these skills in addressing labor shortages and enhancing worker mobility. Additionally, it emphasizes the need for innovative training programs and industry collaboration to further develop these competencies and improve the sector’s image as a desirable workplace.

#Tourism development #Pact for Skills

Documents

Transferable skills gained by working in the tourism and hospitality sector - Report
English
(25.65 MB - PDF)
Download
Rating
No votes yet

Comments (0)

Related content

-

  • 165

Comment
0

Knowledge documents

29 Aug 2024

A guide for developing skills in European tourism
The July 2022 NTG Blueprint Strategy and Action Plan outlines a roadmap for addressing digital, social, and green skills needs in the European tourism sector.
Categories
Adventure tourism Coastal, maritime and inland water tourism Cultural tourism +41 more
-

  • 91

Comment
0

Policy

14 Aug 2024

Overview of EU skills and qualifications policy
The European Commission's overview of EU skills policy focuses on the European Skills Agenda, addressing basic skills, challenges, and lifelong learning.
Categories
Adventure tourism Coastal, maritime and inland water tourism Cultural tourism +40 more

See also

A picture presents a traveler with a backpack looking at a mountain lake.
-

  • 35

Comment
0
  • Knowledge documents
  • 07 Jul 2026

"Awareness of changes in tourism demand and twin transition" Summary

At a glance Resilience, Skills and Inclusion The topic explored how tourism demand across Europe is changing due to climate change and shifting traveller preferences...
Categories
Coastal, maritime and inland water tourism Cultural tourism Ecotourism +64 more
A picture presents a historic city square with grand buildings and people.
-

  • 23

Comment
0
  • Knowledge documents
  • 08 Jul 2026

“Key updates and trends in 2024” Summary

At a glance Horizontal The topic explored the most significant policy, market, and regulatory developments shaping EU tourism in 2024, focusing on how the sector...
Categories
Coastal, maritime and inland water tourism Cultural tourism Ecotourism +64 more
Did you find this useful? Please rate this page or, give us more feedback