Knowledge documents
18 December 2024
Crisis Management and Governance in Tourism project: Recommendation on enhancing crisis communication for tourism at all levels
Knowledge documents
18 December 2024
Adventure tourism
Coastal, maritime and inland water tourism
Cultural tourism
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Optimise at national, regional and local levels (leveraging vertical coordination mechanisms) the reach of existing public communication mechanisms for crisis communication and information (also considering a reverse emergency number system for urgent communications), or develop new ones, to effectively inform tourism businesses, tourists and residents on the measures in force in the event of a crisis.
Deloitte
Topics
Albania
Armenia
Austria
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
EU-27
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Moldova
Montenegro
Netherlands
North Macedonia
Norway
Poland
Portugal
Romania
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Türkiye
Ukraine
National authorities
Regional authorities
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Specific types of tourism
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Adventure tourism
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Coastal, maritime and inland water tourism
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Cultural tourism
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Ecotourism
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Education tourism
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Festival tourism
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Gastronomy tourism
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Health and medical tourism
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MICE tourism
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Mountain tourism
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Religious tourism
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Rural tourism
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Sports tourism
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Urban/city tourism
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Wellness tourism
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Transition Pathway Strategic Areas
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Best practices, peer learning and networking
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Funding and support measures
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Tourism strategies
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Business activities
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Other
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Clear communication channels and access to accurate information are essential for the tourism ecosystem to respond effectively to crises. Transparent communication ensures that all stakeholders—tourism businesses, tourists, and residents—receive vital updates, safety protocols, and travel advisories, allowing informed decision-making. However, many destinations lack comprehensive communication platforms for crisis information, or existing platforms do not adequately cover all stakeholders or necessary topics. To enhance crisis response, it is crucial to optimise current communication channels or develop new ones to inform all relevant parties during crisis events effectively.
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Crisis Management and Governance in Tourism project: Recommendation on developing and regularly updating crisis management plans for tourism destinations
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Crisis Management and Governance in Tourism project: Recommendation on training and knowledge sharing for tourism resilience and crisis management
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Crisis Management and Governance in Tourism project: Recommendation on providing technical assistance to support tourism SMEs in building resilience and increase their capacity to access funding
- Categories
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