Knowledge documents
28 March 2025
Outpayce's study on payment security trends in travel
Knowledge documents
28 March 2025
Adventure tourism
Coastal, maritime and inland water tourism
Cultural tourism
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The survey by Outpayce highlights that over 70% of travellers prioritise strong payment security when booking travel, and many avoid providers with poor cybersecurity, even if offered discounts.
Outpayce, S.A.U.
Topics
Albania
Armenia
Austria
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
EU-27
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Moldova
Montenegro
Netherlands
North Macedonia
Norway
Poland
Portugal
Romania
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Türkiye
Ukraine
Academic/Research and VET Institutions
Company with 250 or more employees
Consumer / tourist organisation
Cultural and Heritage Organisations
Financial Institutions and Investors
International Organisations
Media/Travel Journalist Organisations
NGOs / Non-profits
SMEs (a company with less than 250 employees)
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Specific types of tourism
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Adventure tourism
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Coastal, maritime and inland water tourism
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Cultural tourism
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Ecotourism
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Education tourism
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Festival tourism
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Gastronomy tourism
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Health and medical tourism
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MICE tourism
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Mountain tourism
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Religious tourism
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Rural tourism
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Sports tourism
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Urban/city tourism
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Wellness tourism
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Transition Pathway Strategic Areas
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Innovative tourism services
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R&I on digital tools for tourism
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Business activities
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Activities of amusement parks and theme parks
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Activities of associations and other organisations supporting tourism
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Air passenger transport
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Camping grounds, recreational vehicle parks and trailer parks
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Events catering and other food services
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Festivals, cultural and entertainment activities
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Gardens and nature reserves activities
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Holiday Housing / Apartments and other short stay accommodation
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Hotel and similar accommodation
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Mobile beverage services
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Mobile food services
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Museums
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Operation of historical sites
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Other
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Other accommodation
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Other amusement and recreation activities
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Other food and beverage services
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Other holiday reservation services
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Other tourism transportation activities
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Rail Passenger transport
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Recreational and sport activities
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Restaurants, cafes and bars (Food and Beverage serving activities)
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Road passenger transport
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Tour operator activities
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Travel agency activities
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Water (sea, coastal and inland) passenger transport
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Outpayce, a travel payments specialist from Amadeus, released a survey in March 2025, gathering insights from 4,500 travellers across France, Brazil, the UK, the US, and Singapore on travel payment security. The results emphasise the growing importance of payment security in travel purchase decisions. Over 70% of travellers prefer booking with companies known for strong payment security, and many would avoid providers with poor cybersecurity, even if offered discounts. The report covers topics such as the significance of payment security, the impact of fraud, balancing security with customer experience, and alternative payment methods. It highlights the need for travel companies to balance fraud prevention with a seamless customer experience.
#Innovation in tourism #Reports
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